At DR TECH, we provide reliable IT desktop support, troubleshooting, and technical solutions to keep your business running efficiently. We provide fast response times, proactive maintenance, and dependable support for users, devices, and networks.
Lead Technical Support Specialist
Need quick on-site diagnostic action or secure remote network support? Tap any contact method above to get started immediately.
Select a common system issue or type custom symptoms into our real-time AI Diagnoser. DR TECH's diagnostic engine will immediately analyze the root cause and recommend the perfect path.
Your computer takes minutes to start or constant freeze-states occur.
Potential Cause: Likely operating system bloat, registry degradation, malware spikes, or aging spindle hard disks.
Solution Approach: Format/Reload (R499) for a complete system reset, or Cloned Hard Drive migration (R499) to SSD.
Transparent Rates
Below are standardized rates for general servicing, clean OS installations, complex network points, and precise notebook repairs.
Downgrade / Format Reload
Full clean operating system deployment
Clone Hard Drive
Perfect block-level sector transfers
Updating of Software
Engine updates and dependency security patches
Software Installation
Assisted package setup per utility
Configuration Settings
Optimization, system tweaks & driver configs
Priority Labour (Per Hour)
Urgent support dispatch & diagnostics
Stripping of Notebook
Full disassembly of micro components
Labour (Per Hour)
Standard general support fee
Standard Case Transfer
Component migrations to brand new casing
Hardware Installation
Fitting and direct testing of parts
Network Cost Per Point
Structured physical ethernet drops
Virus & Spyware Removal
Isolation & elimination of threats
Backup of Data (Up to 30 Gb)
High-integrity folder and settings packaging
Data Recovery
Advanced diagnostic recovery per hour/part
Password Removal
Clean local lock bypass & system retrieval
Downloads of App (Per 5GB)
Offline binary downloading and validation
Select multiple services below and adjust hours or quantities to calculate an instant estimated total. Share directly to WhatsApp or Email to book with Dharmesh instantly.
ESTIMATED SYSTEM TOTAL
R 0
Hourly values and network points are fully scalable on selection.
We offer tailored support, competitive pricing, and a hands-on approach to problem-solving.
Connect with Dharmesh over phone, WhatsApp, or through our custom quote estimator.
Prior to any operating reload or hardware stripping, up to 30GB of your data is insulated.
Troubleshooting, board stripping, case transfers, or precise configuration settings occur.
We perform diagnostics and system benchmarks to make sure its working.
Have specific custom setups, microcomputer troubleshooting, or urgent priority labor needs? Dial, message or send us your support inquiry instantly.